Some aspects must be developed or learned to make the business trajectory turn out as planned.
Whoever runs a company must be able to inspire and persuade the people around them and communicate their passion and vision. Being an effective communicator isn’t just about how eloquent you are, although that’s important; it’s also about how well you connect with people and the relationships you’re able to form.
Being a people person doesn’t come naturally to many entrepreneurs, and attracting the right people can’t be easy either. Fortunately, “being good to people” is a skill that you can learn (and is necessary) if you want to be successful.
Here are some of the interpersonal skills you probably need to improve:
Effective listening
Maybe our ideas, goals, visions, and enthusiasm are the topics we talk about all the time without having listened in the same proportion.
Listening to customers or associates in charge of customer service can indicate what works. From that, it’s possible to modify strategies and systems.
Poor listeners focus on the response they plan to give, rather than what the other person is expressing. Being a good listener is striving to fully understand a message instead of reacting immediately. They are not interrupting the speaker or doing other things while someone is speaking. Rather, they focus their attention on what the other person is saying.
This type of listening requires patience and time, but in turn, is a satisfying practice.
Relationship building
When we put ourselves in the shoes of another person and let them see that we understand them, it marks the beginning of a good relationship. This aspect of negotiation is staying “on the same side” as the other person.
A good relationship with collaborators and suppliers translates into an understanding of strengths, weaknesses, and needs, since everyone is working towards a common goal and in search of the same results.
The beginning is listening well. Then it’s advisable to enter the world of the other person subtly. As a result, you’ll feel comfortable seeing the similarity between the two of you, and you will develop trust.
Assume the best
Studies have shown that if you have low expectations of someone, they will perform poorly. On the contrary, if expectations are high, performance will be better.
If we assume the best of our collaborators, they’ll be motivated to give their best. By assuming the sincerity of those around us, we can be useful if they need our support for any reason; It’s a way of offering respect and being respected.
These skills can be applied to everyone around us: family, partners, clients, and work teams.
If we practice these skills in all areas of life, everyone around us will be eager to support us on the road to success.
